Aviso de Privacidad

In compliance with the provisions of the Federal Law on the Protection of Personal Data Held by Private Individuals, VIAL ASSIST S.A. DE C.V. (hereinafter VIAL ASSIST) hereby gives notice of its personal data privacy and handling policy, wherein attempts will be made to ensure that data are duly processed at all times, in order to ensure the information’s privacy, confidentiality, and integrity.

VIAL ASSIST retrieves personal data from customers directly or through its staff via electronic, optical, audio, video or any other technological means permitted by law, for purposes of: services providing; administrative, labor, contract activities; identification of communication and to-provide services; promotion; products and services promotion, among other activities related to the company’s corporate purpose.

The personal data are administratively, technically, and physically protected to prevent the loss, misuse or unauthorized access, publication, modification or destruction of personal data provided to us.

In case you wish to exercise your rights of access, rectification, cancellation or opposition to the use of your information, you can do so by writing to Mr Eduardo Gómez Chávez, Responsible for the Service Department, and deliver it at Insurgentes Sur 688, piso 7, Colonia Del Valle, Código Postal 03100, Delegación Benito Juárez, Mexico City. For any additional information, contact us to the following phone numbers 56363500 or 56363503.

VIAL ASSIST, given the provided services, may disclose and transfer its customers’ personal data within and outside the country to any of its subsidiaries, as well as any third party either domestic or foreign, so long as this is necessary to provide the contracted service.

VIAL ASSIST reserves the right to modify or update this privacy notice at any time for the attention, adequacy and compliance with legal changes, when applicable, internal policies or new requirements for the provision or offer of our services or products, and will always keep it at your disposal through this channel for consultation.